No, there is no minimum order value (except for discount promotions) in the Seidensticker online shop.

Unfortunately it is not possible to change your order after it has been placed. We cannot change the size or colour of an item, nor the delivery address or payment method, nor can we remove an item or adjust the price by applying a voucher. If you do not accept the order, the goods will be sent back to us by the shipper and handled as a return.

Normally, the Seidensticker online shop displays only items that are actually available. Although our product database is updated at very frequent intervals, in exceptional cases it may occur that an item is already out of stock by the time you send an order for it.

In cases where multiple people simultaneously order an item for which only one unit is available, it is not possible to determine whether the desired item can be delivered until after your order has been processed. We will inform you as quickly as possible if an order cannot be completed due to one of the items on it selling out.

The probability of a product selling out will tend to be higher for discounted items and in cases where the customer leaves a longer period of time between placing a product in the shopping card and clicking “Send order”. As soon as we process your order in the warehouse, you will receive an email from us giving you a definitive statement on your order.

Yes, in general it is possible that an item which had previously sold out in a particular size and/or colour will become available for delivery again at a later point in time. So it is worth taking another look in the Seidensticker online shop later to check the availability of the item you want.

If individual sizes of the item you want are sold out, you can leave your email address by clicking on the size that you want. If the item becomes available again, we will send you a message to let you know.

For your security, we accept orders exclusively through the Seidensticker online shop. Unfortunately, orders by phone, fax or email cannot be processed.

Please understand that prices may change. Our prices will depend on offers currently running, trends and stocks of the item currently available. If the price of a product has reduced, but you already purchased the item, we are unable to give you a refund of the difference subsequent to the sale.