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Customer service

Body responsible for content

TK Store-Management GmbH
Am Stadtholz 39
33609 Bielefeld

Managing directors

Frank Seidensticker
Gerd Oliver Seidensticker
Dr. Silvia Bentzinger
Dr. Marc Barrantes

Bielefeld District Court HRB 39109
VAT ID: DE 256784039

Person responsible for content in accordance with Section 5 of German Law on Telemedia (TMG): Frank Seidensticker

Online dispute resolution and consumer arbitration

Online dispute resolution in accordance with Art. 14 (1) EU Regulation on ODR:
The European Commission provides a platform for online dispute resolution, which you will find at

TK Store-Management GmbH is in principle neither willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.